Yup. I cut my hair. I donated about 11 inches to Locks of Love, “…a public non-profit organization that provides hairpieces to financially disadvantaged children under age 18 suffering from long-term medical hair loss from any diagnosis.”
The remaining length, from three inches to five or six, was dropped on the floor to be swept away. I love the new cut. It’s so curly. I mean, I knew I had curly hair and I knew the weight of my hair kept the hair on top stretched straight. But I was still surprised. Israel asked, when he and Jael returned to pick me up, if I’d permed it or something. He just couldn’t believe how curly it all was.
So, there you go. No more super long hair for Becky…at least not for a couple of years. I have no current plans of growing it out though. I’m really enjoying not touching my comb (I’m just finger combing conditioner through it in the shower). I love the fun bounciness of it. It’s great. Oh, and it dries so much easier. My hair is no longer dragging in the bottom of the tub or across the floor when I’m bent over drying it.
Oh, and I finally found a place on the Gulf Coast that has good excellent customer service. I couldn’t find anyone in the Biloxi/Gulfport area who advertised a “curly hair specialist” so I looked in Mobile and found Fairhope Massage and Skin Care. Their website was absolutely phenomenal, especially for down here. They completely lived up to my expectations. When I walked in and said I had an 11 o’clock appointment, the receptionist looked at her computer and said, “Oh, are you Becky?” And my stylist walked over and introduced herself. She talked with me for a while, to figure out what I wanted to do. She double checked that I really wanted her to cut off ten inches for Locks of Love and then she did. She was very professional. I didn’t have to hear about her sordid life. She answered questions when I asked and asked questions when appropriate. She didn’t seem uncomfortable with silence.
I also had some waxing done. Before my esthetician began. she offered me a glass of wine, “to take the edge off.” While I was busy, Israel and Jael returned from their park adventures and were waiting in the lobby. One of the other staff members suggested they try an ice cream store down the road. Israel had to confess that I’d not returned his debit card (not purposely) and he had no cash. She opened the cash register, handed him ten bucks and said, “We’ll just put it on your bill when you leave.” They also offer a free three week touch up for wax jobs. That way they can see what kind of a maintenance schedule you should be on and, in my case, it’s three weeks longer that my wax will last. That’s customer service. That’s how you keep customers coming back again and again.
Oh, and after my haircut (sorry this is all out of order), Mindy, my stylist, put a bit of makeup on me. Not so much as to make me feel weird, as I don’t normally wear any, but just enough to make me feel incredibly beautiful as I walked out the door with my new and very different hair.
Everyone was very knowledgeable and a couple of the staff members who had watched me come in with loooong hair, came by to compliment me on my new ‘do.’ I left feeling so incredibly wonderful.
Yesterday, when we got the mail, I had a postcard from Mindy in my mailbox. She just said Thank you for donating to Locks of Love and she was glad to get to help me get a hair cut I liked. The post card was a picture of her. Again, that’s good customer service. That is how you get return customers.
There you are. If you are in the area, go to Fairhope Massage and Skin Care. They are amazing. I don’t know if their prices are normal, high or low compared to other spas but I felt I got what I’d paid for. I highly recommend them.